Privacy Policy

This Privacy Policy explains how LunexPhone, operated by Corvan Mobile ("we", "us", "our"), collects, uses and protects information when you visit lunexphone.online or contact us by phone.

1. Who We Are

LunexPhone is a mobile deals comparison and call-based advisory service operated by Corvan Mobile, providing information to help UK consumers compare SIM-only and pay-monthly mobile packages.

2. Information We Collect

• Information you provide when you call us, such as your name, contact number and details about your mobile usage needs, which our team may note to assist your enquiry.
• Standard technical information collected automatically when you visit our website, such as browser type, device type, pages viewed and approximate location derived from IP address, typically via analytics tools.
• Cookie data as described in our Cookie Policy.

3. How We Use Your Information

• To respond to enquiries and provide comparison information about mobile packages during a call.
• To improve our website and understand how visitors use it.
• To comply with legal obligations, including consumer protection and advertising standards requirements.

4. Legal Basis for Processing

Where UK GDPR applies, we process personal data on the basis of your consent (for example, when you choose to call us), our legitimate interests in operating and improving our service, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share limited information with mobile network providers or retailers where you choose to proceed with a package enquiry, and with service providers who help us operate our website and phone systems (such as call handling or analytics providers), under appropriate confidentiality terms.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal data. To exercise these rights, please contact us using the details on our Contact page.

8. Cookies

Our website uses cookies to support core functionality and, where you consent, to help us understand site usage. See our Cookie Policy for full details.

9. Security

We take reasonable technical and organisational measures to protect information from unauthorised access, loss or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us via our Contact page or by calling 0330 520 2473.